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Uf Printing Invalid Page to Number Please Refresh the Page and Try Again

Written By Saturday, 21 May 2022 Add Comment Edit

Solutions to common bug viewing PDFs from a website.

Symptoms

Mutual symptoms when you can't view a PDF on the web:

  • A bare page in the spider web browser
  • A red X icon
  • A broken-link indicator, such as a red foursquare, a bluish triangle, or a blueish circle
  • Mistake: "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser. Adobe Acrobat/Reader version viii or 9 is required. Delight exit and try again."

To solve some of the well-nigh mutual PDF-display issues, follow the instructions beneath in this order: Update Reader or Acrobat, gear up issues with the PDF, check the browser settings, repair or reinstall Reader or Acrobat.

Update Reader or Acrobat

Adobe releases gratuitous security updates quarterly. Make sure you lot update your version of Reader or Acrobat to the latest release. The updates frequently include fixes to common bug. Download the latest gratis update.

  1. Choose Aid > Check for Updates.

    Acrobat 9 and before: If a new update is available it installs automatically.

    Acrobat X and XI: Click Update and then clickInstall.

    Acrobat DC: Continue to the adjacent stride.

  2. When the Updater dialog box appears, click Download.

  3. Later on download is consummate, click the Acrobat install icon. In the Acrobat Updater window, click Install.

  4. Afterward installation is complete, restart your computer and test the PDF again to see if you tin can view it.

PDF solutions

Refresh or reload the page

Often, only refreshing the page in your browser allows the PDF to load fully.

Try to view a different PDF

Endeavour viewing a dissimilar PDF. For example, see if this sample course displays in your browser. If Acrobat or Reader can open the sample form, then the other PDF could be damaged or the web server could be having bug. If possible, contact the individual or company who manages the website.

Try to view a PDF on your hard drive

Determine if your web browser can open a PDF from your local hard bulldoze rather than from the spider web. For this exam, yous need a PDF saved on your computer.

  1. In your web browser, practise one of the following:

    • Mac OS: Choose File > Open (or Open File).
    • Windows: Press Control+O.

  2. (Windows only) From the Files Of Type menu, choose All Files.

  3. Locate a PDF on your computer, select it, and so click Open.

    If the PDF opens, the website you were viewing could have a problem. Contact the individual or visitor who manages the website.

Browser and browser-settings solutions

Use a different spider web browser

Sure atmospheric condition on your computer, such as security settings or browser cookies, can forestall you lot from viewing a PDF. Ofttimes, the fastest solution is to effort to open the page using a dissimilar browser. Effort whatever of the following browsers that you have not already tried:

 Google Chrome
 Mozilla Firefox
 Microsoft Internet Explorer
 Apple Safari

For a list of compatible browsers for Reader and Acrobat, see Uniform web browsers.

Switch to Compatibility View (Cyberspace Explorer)

Some websites display better in the Compatibility View of Internet Explorer. The Compatibility View displays a page every bit if it were in an before version of the browser.

For instructions on how to switch to this view, seeReady site brandish problems with Compatibility View.

Restart your reckoner and try opening the PDF again

Restart your computer, then open the web folio again. Restarting clears the computer memory and retentivity cache. Simply restarting your computer often resolves display problems.

Delete temporary Internet files (Net Explorer, Firefox, and Chrome)

Clear the browser enshroud (sometimes chosen temporary Internet files) to ensure that you lot're viewing a fresh version of the page.

Be careful when selecting the options. Clear but the browser cache. If you clear all temporary Internet files, yous could delete the cookies that incorporate login information and preferences. Nigh browsers let you choose the type of content yous want to delete.

Firefox Clear All History dialog box lets yous delete just the browser enshroud.

Reset the Display PDF In Browser preference (Acrobat/Reader Ten or earlier)

Try resetting the display preference in your browser to articulate upwards the viewing consequence.

  1. In Reader or Acrobat, right-click the document window, and cullPage Brandish Preferences.

  2. From the list at left, select Internet.

  3. Deselect Display PDF in browser, and and then click OK.

  4. Endeavour to open up the PDF again from the website.

View PDF in 32-bit version of Net Explorer or Safari (Windows Vista only)

This procedure applies only to Windows Vista users with Net Explorer ix or before.

Acrobat and Reader are 32-bit applications on Windows. If you endeavor to open a PDF in a 64-fleck version of Internet Explorer, the PDF opens in stand up-alone Acrobat or Reader, not in Net Explorer.

Only Reader ten.1 or Acrobat x.1 and later support Net Explorer nine.

To brand sure you're using a 32-bit version of Cyberspace Explorer, follow these steps:

  1. In Internet Explorer, choose Help > About Internet Explorer. (In some versions of Internet Explorer, select the question mark in the upper-right corner to select About Internet Explorer.)

    If you see "64-bit Edition" adjacent to the version, then go on to step 2.

  2. To switch to the 32-flake Internet Explorer, first leave 64-scrap Internet Explorer. Then double-click the program icon for the 32-bit version:

    C:\Programme Files (x86)\Internet Explorer\iexplore.exe

Reader and Acrobat solutions

Repair Reader or Acrobat

Reader or Acrobat could be damaged. Repairing the installation is a quick troubleshooting safeguard.

Repair from within Reader or Acrobat

Choose Assistance > Repair Installation.

Repair using Control Panel (Windows)

You can also repair your Acrobat or Reader installation using the Windows Control Panel.

  1. Click Start > Control Console.

  2. Practise one of the post-obit in Control Console, depending on your version of Windows:

    • (Windows 8/seven/Vista) Click Programs, so click Programs and Features.
    • (Windows XP) Double-click Add together or Remove Programs.

  3. In the list of programs, select Adobe Reader or Adobe Acrobat.

  4. Click Modify and follow the instructions to repair the awarding.

  5. When the process is consummate, click Finish.

Advanced solutions

If none of the solutions in the previous sections solve the consequence with viewing PDFs, y'all can endeavour the following advanced steps.

Enable the Adobe PDF browser addition (Internet Explorer 8 and afterward)

Brand sure that the Adobe PDF browser addition is enabled.

  1. Open Internet Explorer and choose Tools > Manage Add-ons.

  2. Nether Improver Types, select Toolbars and Extensions.

  3. In the Show carte du jour, chooseAll add-ons.

  4. In the list of add-ons, select Adobe PDF Reader.

    If you lot don't meet the Adobe PDF Reader addition, endeavour the other options on the carte. For case, on some systems, the addition appears when you lot select Run Without Permission.

  5. If the button says Disable, then the add-on is already enabled. This button toggles betwixt Enable and Disable, depending on the status of the selected improver.

    Enable sets the Adobe PDF Reader improver to open PDFs in the browser.

    Disable turns off the add-on so it does not open PDFs in the browser.

Enable the Adobe PDF browser addition (Firefox)

Brand sure that the Adobe PDF browser addition (nppdf32.dll) is enabled.

  1. In the Firefox accost bar, blazonnear:plugins

  2. Scroll down to a department named Adobe Acrobat.

  3. Brand sure that File reads "nppdf32.dll" and "Adobe Acrobat Plug-In for Netscape."
    If this entry is not available, install the latest version of Reader or Acrobat.

Run Acrobat or Reader in a new local administrator business relationship

Create a user account that has the same permissions as the business relationship you apply when the problem occurs. Or create a local administrator business relationship. If the problem doesn't recur when you log on to the new business relationship, then the original user business relationship could exist damaged.

For information on setting up a user business relationship, refer to the post-obit resources or contact your network administrator:

Windows XP: To add a new user to the computer

Windows Vista/seven/8: Create a user account

Mac OS X: Set up users on your Mac

Optimize big PDF files

If the PDF file is 4 MB or larger, ask the provider to optimize the PDF file. For information well-nigh optimizing PDF files, run across Optimizing PDFs.

Check the registry path for Acrobat or Reader (Windows)

Disclaimer:  The registry contains system-related data that is disquisitional to your figurer and applications. Before modifying the registry, exist sure to make a backup copy of information technology. Adobe doesn't provide support for issues that can ascend from improperly modifying the registry. Adobe strongly recommends that you have experience editing system files before y'all modify the registry. For more information almost the registry, meet the Windows documentation or contact Microsoft.

  1. Typeregedit and click OK.

  2. Browse to the primal HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe.

  3. Brand certain that the (Default) value is set for the path where Acrobat or Reader is installed.

    • The default path for Reader is "C:\Programme Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe".
    • The default path for Acrobat is "C:\Programme Files (x86)\Adobe\Acrobat DC\Acrobat\Acrobat.exe".

    If Acrobat or Reader isn't installed in the default path, make sure that the key's (Default) value points to the actual location.

For a video demonstration of the procedure, see Check the correct registry path.

If the above registry item doesn't exist on the arrangement, do the post-obit:

  1. Typeregedit and click OK.

  2. Back upwardly your current Registry file:

    • In the Registry Editor dialog box, choose File > Export.
    • Type a name for the file and choose the location.
    • For Export Range, choose All.
    • Click Save.

  3. Get to Edit > New > Key and create the missing HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe.

  4. Become to Edit > New > String Value and proper noun this key (Default).

  5. Select (Default), and then get to Edit > Modify. Type the default path (listed higher up) in the "Value data" for your product.

Repair the HKCR\AcroExch.Document registry key (Windows)

It is possible that this key is damaged, is pointing to an obsolete version of Acrobat or Reader, or is pointing to a third-political party PDF viewer.

Disclaimer:  The registry contains organisation-related information that is critical to your computer and applications. Before modifying the registry, be sure to brand a fill-in copy of information technology. Adobe doesn't provide back up for problems that can arise from improperly modifying the registry. Adobe strongly recommends that you take experience editing system files before you lot modify the registry. For more data nigh the registry, see the Windows documentation or contact Microsoft.

  1. Choose Kickoff > Run, typeregedit in the Open text field of the Run dialog box, and and so click OK.

  2. Back up your current Registry file:

    • In the Registry Editor dialog box, choose File > Consign.
    • Type a name for the file and choose the location.
    • For Export Range, cull All.
    • Click Relieve.

  3. Navigate to HKEY_CLASSES_ROOT\AcroExch.Document.

  4. Right-click AcroExch.Document and choose Delete; make certain that you have the correct fundamental, and click Aye on any prompts.

  5. Right-click AcroExch.Certificate.7 and cull Delete; make sure that yous have the correct primal, and click Yes on whatsoever prompts.

  6. Repair your Acrobat or Reader installation.

    This video demonstrates the steps.

Change the content-type header on the web server (Spider web administrators)

If you are a webmaster or have administrative rights to a website, configure the web server to ship content-type headers of 'application/pdf' for PDF files. For instructions, see the documentation that came with the web server, or see this Microsoft support commodity.

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Source: https://helpx.adobe.com/ca/acrobat/kb/cant-view-pdf-web.html

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